Course Overview: Teamwork and Team Performance

This course provides the essential strategies and tools necessary to build, lead, and participate in high-performing teams. You will learn to move beyond simple collaboration to master effective communication, manage conflicts constructively, and align individual strengths to achieve superior collective results and drive organizational success.


Course Objectives

Upon successful completion of this course, participants will be able to:

Define and Differentiate: Clearly articulate the characteristics of a high-performing team versus a working group and identify the five key elements of effective team dynamics.

Enhance Communication: Apply various communication techniques, including active listening and constructive feedback, to improve clarity, reduce misunderstandings, and build trust within a team.

Manage Conflict: Utilize proven strategies to identify the source of team conflict, facilitate healthy debate, and resolve disagreements productively, turning potential breakdowns into breakthroughs.

Maximize Performance: Analyze individual roles and responsibilities, establish clear team goals and accountability structures, and leverage diverse strengths to optimize overall team productivity and performance.

Foster Collaboration: Implement best practices for effective virtual teamwork, utilize appropriate digital tools for collaboration, and maintain team cohesion across different geographical and functional boundaries.